Liza Zulkarnaen's Portfolio

Alexa New Dashboard 2016

UI, UX & Interaction Design


  • Alexa Dashboard before 2016
  • Alexa Dashboard 2016

Project Summary


Alexa Dashboard is one of the most important pages for Alexa's users. Like most web application system, it is the first page where the user will land on once they are logged in. In the Alexa dashboard, the user would be able to see various metrics associated with their site and subscription. But another important aspect of the Alexa dashboard is, it provides access to the various tools that they are eligible to according to their subscription level.

As more products were being launched, and the need to represent them in the dashboard, it started to become apparent that the current dashboard was not holding up. It was time to revisit the dashboard and redesign the dashboard experience.

I started by analyzing the current dashboard, so we could identify things that were working, things that were not working and things that could be improved. Aligning with the overall business goals, together with the Project Manager, we created a roadmap for the Alexa Dashboard redesign project and started the first phase.

I was the project owner and designer responsible for this project. Working with the team, we made a lot of changes to the dashboard, good changes, that we believed will provide a better dashboard experience.





1. Widget to a card


Alexa Dashboard - widget to a card

Left: The original Site Comparisons widget - Right: The new Site Comparisons card for Alexa Dashboard 2016.

I would say this was the biggest change that we've done to the dashboard. We completely changed the dashboard paradigm and it's for the better. In the current dashboard, it was more focused on giving the user access to the tool that they have access to and it was presented in a form of a widget. Each widget was different and it is self-contained. Each tool has its own set of metrics and for the most part, they did not rely on the other tools to function. Because of this model, I changed the widget design to a card-based design.

I was not trying to follow the card-based design trend, but in this case, a card-based design fits our tool structure's model. A card is a single unique entity. It is self-contained, which means all of the user actions, and contents belong only to that specific card or entity. And with the card model, we are not utilizing it to just give the user access to the tool, but it gives us the opportunity to bring certain information to their attention. Visually, it creates a better separation and distinction between each tool compare to its current widget form.

2. Each card is unique to the tool


Alexa Dashboard - Alexa Site Audit card

Alexa Site Audit card

Alexa Dashboard - Keyword Research by Site card

Keyword Research by Site card

Alexa Dashboard is the main place for the user to access various tools in their subscription. Each tool has their own purposes, actions, and metrics associated with it. With the card model, since each card is unique, we don't have to make all of the tools look the same. We can design each card differently and uniquely as needed and make it more contextual with the purpose of that particular tool. For some tools, maybe a list of results is more useful than a bunch of graphs.

That goes the same with the user actions within the tool. There are some tool-specific user actions that only applies to that particular tool. With the card model, we can contain those actions on that card and only for that particular tool.

3. Consistency also matters


Alexa Dashboard - structure of a dashboard card

Structure of a dashboard card

Even though we have the freedom to design each card as unique as we needed and not tie it to a single template, doesn't mean we can design freely and make them look like whatever we want. When dealing with a system or interface, the user often relies on familiarity, pattern or consistency. No matter how unique each card on the dashboard will be, there are some general elements that will tie all of them together and make them feel that they all belong to one system.

We created UI patterns and card structure that are applicable across the cards. One example is the in-card navigation. No matter which card that you're working on, you can either use the slider or use the List View to get to a specific content of the tool. The same goes for the visual patterns. Even though they don't all look the same, we created a pattern for the visual hierarchy of the cards.

4. Focus on what matters


Alexa Dashboard - Metrics for your site card

Metrics For Your Site card focuses on 5 important metrics of that site as the indicators of how their site is performing.

Alexa Dashboard - Keyword Difficulty card

Keyword Difficulty card focuses on giving them quick access to perform keyword exploration and returning to their previous searches.

Another great thing about the card-based design is the constraint that it introduces us. Like most card-based design, often a card is not as wide as the width of your monitor screen. It is small and compact. You have a limited amount of space to put the information that you want to convey.

It forces us to really think about which information that really matters for the user at that particular moment. Since the purpose of each tool is different, we can not box the answer to 1 single metric or template. The card model allows us to have flexibility and really make the main information of the card contextual with the purpose of the tool.

5. Refreshing new look


Alexa Dashboard - color palette Alexa Dashboard - color palette

The redesign effort also gave us the opportunity to update the visual presentation of the dashboard. Compare to the previous dashboard, we introduced more colors to the redesigned dashboard to create a more inviting and engaging atmosphere. These colors also help the users to quickly differentiate from one card to another. Eventually, these colors will also be carried over to the tool themselves to further create a unity for the entire product experience.


These are just the beginning of the Alexa Dashboard redesign effort. We have an exciting product roadmap ahead of us in Alexa that will make the Dashboard and product experience even better. Nevertheless, for this first phase of the effort, I believe we're off to a good start.

Tools


Adobe Photoshop

I currently reside in San Francisco

Hi! I'm Liza!
I currently reside in the city home of the Golden Gate Bridge and Karl the fog. With my background in Visual and User Experience design, I strive to design user-friendly interfaces with a touch of the user’s brand personality.

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